Do not connect any cables to the docking station for three minutes. Allow the docking station to auto reset.If the LED is off, try with a known-good AC adapter. Disconnect all the cables from the docking station, including the AC adapter.Note: The following table only addresses the dual-cable connection situation and does not support computers that use single Type-C cable. Laptop supports HBR3 if the DisplayPort supports DP 1.4 protocol. With DP overhead, the effective data rate is 6.5 Gbps per lane. HBR3 is DP 1.4 (8.1 Gbps maximum link rate per lane).Laptop supports HBR2 if the DisplayPort supports DP 1.2 protocol. With DP overhead, the effective data rate is 4.3 Gbps per lane. HBR2 is DP 1.2 (5.4 Gbps maximum link rate per lane).Monitors with higher resolution require more bandwidth. To learn more about setting up and troubleshooting issues with multiple monitor setups, see these Dell knowledge base articles: How to Set up Dual Monitors or Multiple Monitors or How to Troubleshoot Multiple Monitor IssuesĮxternal monitors require a certain amount of bandwidth to work properly. See the Display Resolution Table below for more details about the supported resolution when connecting multiple monitors to the docking station. The docking station supports up to 6* monitors (available on select Dell laptops only) connected simultaneously. Second, install the AMD Discrete Graphics driver applicable to your laptop.īefore connecting the docking station to your laptop and connecting a monitor and other external devices, ensure to install all the required drivers.Ĭonnect the monitor to the docking station using the DisplayPort, HDMI, or USB-C cable provided with the monitor.First, install the Intel Media Adapter Graphics driver applicable to your laptop.For AMD Discrete Graphics solutions on the Latitude E-Family and Mobile Dell Precision laptops:.Second, install the Nvidia Discrete Graphics Driver applicable to your laptop.First, install the Intel Media Adapter Graphics Driver applicable to your laptop.For Nvidia Discrete Graphics solutions on the Latitude E-Family and Mobile Dell Precision laptops:.
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